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FAQ
Questions, answered
Can't find what you need? Ask us on WhatsApp.
Which coins can I trade?
USDT, USDC, Bitcoin, Ethereum, BNB, Solana, TRON and Litecoin. If you need another coin, message us and we will tell you if we can handle it.
How are your rates set?
Our rates follow the market and are updated throughout the day. The calculator gives you an indicative quote, and our team confirms the final rate on WhatsApp before you send anything.
Are there hidden fees?
No. The rate we confirm is what you get. Your wallet or exchange may charge its own network fee when you send crypto.
How long does a trade take?
Most trades are settled shortly after your payment is confirmed. Blockchain confirmation times and bank processing can add a little time for larger amounts.
Do you work with businesses?
Yes. We help businesses pay international suppliers and settle invoices using stablecoins. See our For Business page or message us for a business quote.
Will you ask for ID?
For larger trades and for businesses we may ask for identification to keep everyone safe and to meet our compliance obligations.